Toolbina Sales Policy

Effective Date: November 21, 2024

Welcome to Toolbina, your trusted brand for premium musical instruments and accessories! Our Sales Policy ensures a seamless shopping experience while maintaining transparency and trust. By purchasing from Toolbina, you agree to the following terms and conditions.

1. Product Availability

We strive to ensure the availability of all listed products on our website. However, due to high demand or supply chain issues, some items may occasionally be out of stock. We recommend subscribing to our product alerts for real-time updates.

Visit our official website: www.toolbina.com

2. Pricing Policy

All prices displayed on our website are in USD and inclusive of applicable taxes, unless stated otherwise. Prices are subject to change without prior notice. Discounts, promotions, and special offers are valid for the specified period only and cannot be combined with other offers unless explicitly mentioned.

3. Order Placement

Orders can be placed through our official website: www.toolbina.com. After placing an order, you will receive a confirmation email with your order details. Please ensure the accuracy of the provided information to avoid processing delays.

4. Shipping and Delivery

Toolbina offers global shipping. Shipping fees and delivery times vary based on the destination and selected shipping method. Orders are processed within 1-2 business days and delivered according to the estimated timelines provided during checkout.

For more details, visit our Shipping Policy page at www.toolbina.com/shipping.

5. Return and Exchange

We accept returns and exchanges within 30 days of purchase, provided the items are unused and in their original packaging. Refunds will be processed within 5-7 business days after the returned item is inspected. Return shipping fees are the responsibility of the customer unless the product received was defective or incorrect.

To initiate a return, visit: www.toolbina.com/returns.

6. Customer Support

Our dedicated customer support team is here to assist you with any queries. You can contact us via email at support@toolbina.com or through our online chat service available on our website.

Business hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT).